Return Policy

 

Return & Satisfaction Guarantee Policy

At AspireLIFE®, your satisfaction is our priority. We stand by the quality and effectiveness of every product we create. If something doesn’t feel right, we want to make it right.

That’s why we offer a 100% Money-Back Guarantee on your purchase.

 

 

Not Satisfied? We’re Here to Help.

If for any reason you are not satisfied with your AspireLIFE® product, you may request a return within 30 days of your delivery date.

To initiate a return, simply email our customer care team at info@aspirelife.com with the following details:

  • Your full name

  • Order number

  • The product(s) you wish to return

  • A brief explanation (optional but helpful for our team)

Our team will respond within 1–2 business days with instructions to complete your return.

 

 

Eligibility & Conditions

To be eligible for a refund:

  • Requests must be made within 30 days of receiving your order

  • Product(s) must be at least 50% full and returned in original packaging, if possible

  • Returns must be shipped back within 7 days of receiving approval

Please note:

  • We do not cover return shipping costs unless the return is due to a product defect or shipping error

  • AspireLIFE® reserves the right to deny any refund request that does not meet these conditions

 

 

Refunds

  • Once your return is received and approved, we will process your refund to the original form of payment

  • Please allow 5–10 business days for the refund to reflect in your account

  • Credit card refunds will only be issued to the same card used at the time of purchase

  • Depending on your bank, it may take 1–2 billing cycles for the credit to appear on your statement

 

 

Damaged or Incorrect Products

If your product arrived damaged, defective, or you received the wrong item, please contact us within 7 days of delivery at info@aspirelife.com, including photos of the item and packaging.

We will resolve the issue as quickly as possible—either through a replacement, exchange, or full refund.

 

 

Exchanges

At this time, we do not offer direct exchanges. If you would like to try another product, we recommend initiating a return and placing a new order separately.

 

 

International Orders

We are unable to offer refunds or accept returns for international orders at this time unless the item arrived damaged or incorrect. Please email info@aspirelife.com and we will work with you on a case-by-case basis.

 

 

Thank you for choosing AspireLIFE®.
 We deeply appreciate your trust and are always here to support your skincare journey.